The Author of this post is Freddy Savage
I am so fed up with my satellite TV (wish I had stuck with my digital cable service provider). A few months ago they changed over to some sort of new system that is messing up my life. For some reason the picture keeps on scrambling and I can't get anything on demand. I am so annoyed because every time I call they tell me it's only temporary while they switch over, but they don't offer to credit my account for the days I've been without service.
It just doesn't make any sense to me. Why would I pay for something that I'm not getting? I've asked the customer service representatives this question and they can't seem to answer. I feel bad for them because I know it's not their fault, but it doesn't excuse their terrible service. I think it's finally time that I change my service, because this is driving me crazy! I just want to come home after a long day of work, eat dinner, watch some TV, and go to bed. Due to their terrible service, I can't do this, but I'm still paying. Hopefully they'll get the point after I cancel my account.