Stay at Home Mom.

Tweet

Written by Sherri Hicks

Some days are really hard being a stay at home. Being a mom was always my dream and the day I had my son really was the best day of my life, it is the best life but it is also hard sometimes. I wouldn't trade my life as a mom for the world, but sometimes between peanut butter sandwiches and changing diapers I get totally stressed and feel like I just need a break. That is when I turn on a show on cable tv and take a thirty minute breather in my room. I usually read a few chapters in my book or rest for a little bit. It was a good day when my son was finally old enough to watch a whole show and actually want to. I may regret it later because my kid will be obsessed with TV, but it is worth it now for me to not lose my cool! Moms need a time out every now and then. I am so ready for summer so he will be playing outside!



Pin It Now!

Going Nuts!

Tweet

The Author of this post is Freddy Savage

I am so fed up with my satellite TV (wish I had stuck with my digital cable service provider). A few months ago they changed over to some sort of new system that is messing up my life. For some reason the picture keeps on scrambling and I can't get anything on demand. I am so annoyed because every time I call they tell me it's only temporary while they switch over, but they don't offer to credit my account for the days I've been without service. 

It just doesn't make any sense to me. Why would I pay for something that I'm not getting? I've asked the customer service representatives this question and they can't seem to answer. I feel bad for them because I know it's not their fault, but it doesn't excuse their terrible service. I think it's finally time that I change my service, because this is driving me crazy! I just want to come home after a long day of work, eat dinner, watch some TV, and go to bed. Due to their terrible service, I can't do this, but I'm still paying. Hopefully they'll get the point after I cancel my account.

Pin It Now!

Time To Look For A New Service? - Update.

Tweet

One more day until the end of the week! Sunny day in New York, so far. Ok, yesterday I blogged about my cable/internet service problem with Cablevision. Well, here is the conclusion. The phone eventually rang around 1:40PM. The super was finally around so I called the technician. Fast forward an hour and a half later, the technician finally comes in to check the back of the building. After some back and forth he finally tells me he can't get any signal at all. I knew this was bad news of course. 


He goes on to say that the line is in an area he can't get to because it is locked (the owner, doesn't live here) and no one have access to it. What does that mean? According to the technician, I would have to keep an eye out for the person to be around and then call him. Which meant I wasn't going to have service for who knows how long. Plus, it was a two man job. The tone of my voice changed of course and he noticed it, lol. 

Luckily for me, another technician got in touch to let him know he was going to come help him with the job. After an hour or so they managed to install a new line, I finally had cable and internet service! I could tell he was annoyed by the time he left but hey it wasn't my fault they had to do extra work. Who's to blame? The person who installed the first line!

LOL, I just received a phone call from Cablevision with a satisfaction survey about the phone calls, work done and the technician. I'm not kidding. I pressed excellent for every question of course because he did came by a second time the same day and my service is working. So far, it looks like a cancellation is not going to happen. Yet. 





image credit: The Altie Overdrive



Pin It Now!

Time To Look For A New Service?

Tweet

My week was going fine/Ok until last night. Daughter got home, closed the door...the internet goes down. It's like she brought malos espiritus/evil spirits with her. I thought, ok it will start working again in an hour or two. It didn't. Then the cable went down. I called Cablevision, yes unfortunately I'm stuck with them. I was expecting that there was a problem around my area. Nope, not the case. A signal was sent to my box but nothing happened. At this point I was semi upset but still trying to keep my cool. The customer service representative (insert sarcasm) tells me he has to send someone to take a look at the box and the modem. Next available appointment, Thursday! I asked him politely if that was the earliest appointment and of course he answers yes. 

Then I asked him about the internet, he says that's not his department. I'm starting to get more upset but kept my cool, barely. Finally got off the phone and then it hit me. I shouldn't have to wait until Thursday for an appointment. They (Cablevision) messed up (long story) and now they expect me to wait until Thursday? Called again, told the customer service representative that I shouldn't have to wait until Thursday because...He says; let me see what I can do. Someone always cancels, I will call you by 11PM to let you know if there is anything open. Meanwhile, I asked him to put me through the internet department. The internet customer service representative (again sarcasm) tells me the same thing but he schedules an appointment for today. I don't have to wait for him to call me like the other customer service representative.

Fast forward to today, the technician comes early but needs to have access to the back of the building. The area needs to be opened by the super. Ok, no problem I told the technician. I'll just call the super. The super, he's at another building doing some work! The other person to have access is not here either. Just my freaking luck, my hopes for getting this resolve today are dwindling. To my surprise the technician didn't look upset at all. He tells me, you have my number on your cell. Call me before 5PM when he (the super) gets here. I hope he's (the technician) getting paid good money. Called the super (yes, lots of phone calls) to let him know, he says that someone should be here by 5PM. So far nada. I'm still holding on to the hope that my cell phone will ring before 4:30PM.

I know some of you must be saying, bitch is just cable and internet. True, but when that's the only form of entertainment you have, your daughter uses it for work, I need it to make unos chavitos extra and I'm getting ripped off by the company - I have the right to be a bit bitchy.♥ 




image credit: The Smarter Wallet

Pin It Now!